Privacy Policy
Last updated: February 2026
Introduction
ChickCharm ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website peepandbite.pro or place an order with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
What Data We Collect
We collect the following types of information:
Personal Data You Provide
- Name — to personalize your order and communication
- Email address — to send order confirmations and respond to inquiries
- Phone number — for delivery coordination (if provided)
- Delivery address — to ship your order (if applicable)
- Order details — event type, quantity, special requests
Automatically Collected Data
- IP address — for security and analytics
- Browser type and version — to ensure website compatibility
- Pages visited and time spent — to improve our website
- Cookies and similar technologies — see our Cookie Policy
How We Use Your Data
We use your personal data for the following purposes:
- Order Processing: To receive, process, and fulfill your dessert orders
- Communication: To respond to your inquiries and provide order updates
- Service Improvement: To understand how visitors use our website and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
We do not use your data for automated decision-making or profiling.
Data Storage and Security
We take the security of your data seriously:
- Your data is stored on secure servers located in Turkey
- We use encryption for data transmission (HTTPS)
- Access to personal data is limited to authorized personnel only
- We regularly review our security practices
Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Order-related data is kept for 3 years for accounting and legal purposes. You may request deletion at any time.
Sharing Your Data
We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following cases:
- Delivery Partners: To deliver your order, we share your name and address with our delivery service
- Legal Requirements: If required by law or to protect our legal rights
- Business Transfer: In case of merger or acquisition, with adequate data protection guarantees
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw your consent at any time
To exercise any of these rights, please contact us at the email address below.
Cookies
We use cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us: